Vice President of Sales

Job description

NurseGrid believes that those who do the most important work deserve the best technology. Over the past four years, we’ve created the number one nurse app in the United States and rolled out our SaaS solution to hundreds of nurse managers. Now we are ready to go even further in 2018 by expanding our nationwide network of ~500k mobile users, rolling out our SaaS solution and leveraging our network to introduce new, innovating technology to clinicians across the nation.

Our Team and Solution:

NurseGrid’s solution includes a free mobile app, called NurseGrid Mobile, that helps nurses track their schedule and connect with colleagues. The mobile app links up to NurseGrid’s subscription-based solution, called NurseGrid Manager, that helps nurse leaders across a variety of clinical environments communicate the team schedule, fill open shifts, swap shifts, and manage credentials, among many other functions. NurseGrid’s solution includes an enterprise option, and the majority of subscriptions are in enterprise accounts.

NurseGrid’s 33-person team includes a small, but mighty Sales team, consisting of a Sr. Director of Business Development, and three Account Development Managers (ADMs) who field inbound inquiries, as well as perform outbound prospecting activities to Nurse Managers with significant mobile adoption within hospital departments. The VP of Sales will be tasked with both leading and growing this team, with four additional Sales hires slated for 2018.

Go To Market Strategy:
Given the complexities around selling into hospitals, NurseGrid has adopted a unique go-to-market-strategy. That is: a bottoms-up, product-led, growth strategy.  The premise is to first add value to individual clinicians, create network effect around that first individual user, then enter individual hospital departments with a freemium version of our NurseGrid Manager solution.  From there, we sell a subscription at the Department level, prove ROI, then sell an enterprise version to the entire hospital.

The longer-term strategy is to leverage our network of engaged nurses and engaged hospitals to add on closely-related solutions that benefit clinicians, hospitals, and our healthcare ecosystem as a whole.  

Responsibilities and Challenges:

This role demands a strategic thinker who can see, measure, and strategize the Company’s efforts to find leads, move them through the sales process, and leverage their success into increased revenue. This role will require a willingness to take an active part in sales conversations as needed, in particular for enterprise-size opportunities. Additional responsibilities include:

  • Collaborating across teams including with Customer Success & Marketing departments to leverage our user base in the early phases of our GTMS
  • Iterating our Marketing, Sales, and Customer Success efforts into a holistic process; creating measurable attainable goals that spread across departments
  • Growing our Sales team and enabling Sales employees to achieve their potential and support company sales objectives
  • Aligning the sales team’s objectives with firm business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting
  • Monitoring competitive and market activity and providing feedback and recommendations to the executive team
  • Establishing a rigorous program to promote opportunities to cross-sell and upsell
  • Finding/establishing relationships with prospective channel partners


Who You Are:

A results-driven leader with experience managing key customer relationships and closing strategic opportunities. You also have:

  • Successful experience growing and leading sales teams
  • Successful experience in Enterprise sales
  • Successful experience in SaaS sales
  • Familiarity with a Freemium-Model and product-led growth strategies
  • Experience in the Healthcare industry (preferred)